PayPal is back! We are now accepting PayPal payments again.
This is to inform all our highly valued customers that we are now accepting PayPal payments. We dropped PayPal payments back in 2018, due to its weak security against fraudulent payments. PayPal since then have improved in many ways to prevent fraudulent transactions and become business friendly. So we have added back PayPal payment options to offer you more ways to pay beside existing payments options such as Apple Pay, Chrome Pay & Credit Cards.
If you have any other query / concern, please feel free to contact us back any time, we are available 24×7 to assist you with the very best.
Regards & thanks
Team VoucherPleX
All 2000+ back orders placed between May 10th & May 20th, 2019 have been cleared today.
This is to inform all our highly valued customers that we have successfully cleared all 2000+ back orders which were placed between 10th May, 2019 and 23rd May, 2019. With that being said, standard order delivery time frame will now be followed for new orders. That means vouchers will be delivered to within few hours following the standard order delivery time. If you have placed your order between May 10 and May 23rd, 2019, and did not receive your vouchers, you are requested to check your inbox as well the spam / junk folder of your registered email address. Additionally you can also check your voucher information by logging on to your VoucherPleX account and checking the order information from the “Order Details” page.
If you have any other query / concern, please feel free to contact us back any time, we are available 24×7 to assist you with the very best.
Regards & thanks
Team VoucherPleX
Orders placed between May 11 & May 15, will be processed by May 17th 2019
This is to inform all our valued customers / clients that, due to some scheduled critical server maintenance and a huge number of back order placed during the weekends, our regular order processing time frame has been greatly affected and altered. At the time of posting this update, we have 1273 orders pending to be processed in our system. By the end of tomorrow ( May 16th, 2019) , we plan to process 400 to 500 orders and by the end of Friday, we have targeted to clear out all the remaining backorders.
Due to the ongoing maintenance works, there can be possible issues while accessing our website, live chat support service and call center support service. If you are unable to connect us using our Live Chat or Phone Support, please send us an email to help@voucherplex.com with your concerns in detailed manner, we will get back to you as quickly as possible. We do deeply apologize for any inconveniences caused due to the ongoing issues.
Highest regards & thanks
Team VoucherPleX
Easter Holiday is affecting orders placed after 12 PM Thursday and any future orders placed during the weekends.
This is to inform all our valued customers / clients that, our office is closed for the Easter starting from Thursday (After 12 PM EST), April 18th 2019 to April 21st 2019. We will be back at our desks on Monday 22nd April 2019. Orders placed between Thursday, April 18th 2019 (After 12 PM EST) and 28th April 2019 will be processed by Wednesday 24th April 2019.
Phone support and email support will be unavailable during the Easter Holiday, however our Live Chat Support Service will be available 24×7 as usual to handle customer queries / questions. We wish everyone very very Happy Easter.
Highest regards & thanks
Team VoucherPleX