PayPal is back! We are now accepting PayPal payments again.
This is to inform all our highly valued customers that we are now accepting PayPal payments. We dropped PayPal payments back in 2018, due to its weak security against fraudulent payments. PayPal since then have improved in many ways to prevent fraudulent transactions and become business friendly. So we have added back PayPal payment options to offer you more ways to pay beside existing payments options such as Apple Pay, Chrome Pay & Credit Cards.
If you have any other query / concern, please feel free to contact us back any time, we are available 24×7 to assist you with the very best.
Regards & thanks
Team VoucherPleX
All 2000+ back orders placed between May 10th & May 20th, 2019 have been cleared today.
This is to inform all our highly valued customers that we have successfully cleared all 2000+ back orders which were placed between 10th May, 2019 and 23rd May, 2019. With that being said, standard order delivery time frame will now be followed for new orders. That means vouchers will be delivered to within few hours following the standard order delivery time. If you have placed your order between May 10 and May 23rd, 2019, and did not receive your vouchers, you are requested to check your inbox as well the spam / junk folder of your registered email address. Additionally you can also check your voucher information by logging on to your VoucherPleX account and checking the order information from the “Order Details” page.
If you have any other query / concern, please feel free to contact us back any time, we are available 24×7 to assist you with the very best.
Regards & thanks
Team VoucherPleX
Orders placed between May 11 & May 15, will be processed by May 17th 2019
This is to inform all our valued customers / clients that, due to some scheduled critical server maintenance and a huge number of back order placed during the weekends, our regular order processing time frame has been greatly affected and altered. At the time of posting this update, we have 1273 orders pending to be processed in our system. By the end of tomorrow ( May 16th, 2019) , we plan to process 400 to 500 orders and by the end of Friday, we have targeted to clear out all the remaining backorders.
Due to the ongoing maintenance works, there can be possible issues while accessing our website, live chat support service and call center support service. If you are unable to connect us using our Live Chat or Phone Support, please send us an email to help@voucherplex.com with your concerns in detailed manner, we will get back to you as quickly as possible. We do deeply apologize for any inconveniences caused due to the ongoing issues.
Highest regards & thanks
Team VoucherPleX
Order Update : 1256 back orders placed during the weekend & today will be completed by 15th March 2019.
This is to inform all our valued customers / clients that, the 1256 orders which were placed with us during the weekends that is between 8th March (Friday after 5 Pm EST) 2019 & 10th March, 2019 will be completed by 15th of March 2019. With 1629 voucher requests, we are finding it very difficult to make any promise to have all the voucher requests be processed before 15th March 2019.
Today, after returning back to the office, we were able to process and clear out 241 vouchers, however by the end of the day at the time of writing this news update, we received another 212 orders. All those new orders which were placed today, will be processed by after we clear out the back orders received during the weekends.
We are really sorry for the inconveniences due to the delay and we are really grateful for the love & support you have given us over the year. We will be working 2 hours past the regular office hours and try our best to clear out as many orders as we can before 15th March. We thank you again for your support and co-operation in understanding the odd situation.
Highest regards & thanks
Team VoucherPleX